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金牌营业厅经理3p综合训练(Gold medal business hall manager 3P comprehensive training)
[training] no.:
[training]:
The first part, the role of business hall manager
1, business hall manager
2, the business department managers core responsibilities
3, business hall function transformation
4, business hall manager three will ability structure
Case study: 5 business hall management confusion
The second part, stress and emotional management
1, emotional pressure and objectivity
Figure 2, the mentality of the sun
3, the pressure under the environment of radical adaptation
4, the eight step Tianlong emotion management
Tips 5, happy work
The third part, to enhance personal leadership
1, ability and resource consistency
2, under the support of the access method
3, according to the subordinate maturity choice of four different leadership styles
Comprehensive interaction: how to deal with different types of subordinates?
4, how to treat the old and scrappy?
5, how to coordinate the relationship between work and
Comprehensive interaction: how to balance and relationship?
6, how to deal with the small group Scene
7, enhance the influence of non duty person
8, five employees appreciate small knife
Case study: meet the salesperson that how to do?
The fourth part, the basic method of business hall site management
1, the field of environmental management
? the combination of environmental factors
? the details determine success or failure
? environmental recognition method
2, on-site sales of building atmosphere
? advocate standing, walking, one on one, the consultant service.
3, the product display skills
#61656 professional display skills;
4, site equipment management
5, site safety management
6, on-site process and environmental optimization
? optimization of the reception process
? products or management experience
The fifth part, implement effective incentive and motivation of employees, keep working enthusiasm
1, the basic knowledge of motivation
2, the gradual rule and selling theory
3,
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