帝尔阁家服务流程（Home service process）.docVIP

帝尔阁家服务流程（Home service process） liaison 1, Monday, Friday, before seventeen, send a message to the customer, do not contain any commercial text, not mass, to which the customer information, to write the address to which customers (such as: elder sister) and in the back to introduce themselves (such as: I am Dier Ge home XX) 2, remember that customers birthday and wedding anniversary, timing to customer information or phone to give blessing, and give a card, the card each write greetings. make an appointment XX sister, hello! I am Dier Ge home XX, very good for you to relax in the nursing time, not to keep you waiting, I will help you make a reservation time? Ones right hand After the call, to say I wish you a happy life. if customers have time to determine the time. welcoming The first condition must stand posture, smile, eyes staring at the observation outside the shop, as seen in appearance, can forward polite greetings, Hello, what can I do for you? Customer express end visit, leading to the store, and the store to customers. If a customer came in, should be in the customer shop about two meters away from the door open, and bowed, Hello, your Welcome Dili Seoul home court. XX sister and asked whether there is an appointment, after the customer registration, directly leading to an appointment where the beautician service area. Open the door The customer to the door, gently open the door, please use the left or right hand customers inside, and then gently closed the door. Hello Say hello to the initiative, to smile, 15 degree bow, sweet voice, not high not low Hello, Welcome Praise The customer from the customer to the door, Vitale, wearing the dress to praise, and have worshipped her feelings. embrace The customer and the opposition, on the right hand, left hand, hug (dont beat the customer back) Lead sit Smile and greet customers, while greet customers, customers walking in the front right hand side 1 meters, shoulder width, edge to edge back to take care of cust