Unit 9 客房送餐.pptx

Unit 9 Room Service 客房送餐; Objectives 目标 : To have a good command of English oral with guests 能运用良好的英语口语与客人交谈 To master working procedure in the room service department。 要求熟练操作送餐部的工作程序 Familiar with the menu. 熟知菜单; Professional Terms 专业词汇 ;G: Excuse me, may I can order some food and drink? S: Certainly sir, what would you like to order? G: Two cups of black coffee, two cups of fresh juice S: What kind of juice would you like? G: Orange please, also I want to order a plate of lamp curry and steak. S: Anything else? G: No, thanks! How long will be taking? ;S: About 20 minutes sir. G: How much service charge for room service? S: 10% sir. G: Ok. S: Room service, may I come in? G: Come in please. S: Could you sign the bill sir, please? Sir, when you finish your meal, just give us a call, I will come over to take them away. ;Tips