研发人员情绪智力、知觉转换型领导与绩效关系之探讨 - 东吴大学.pdf

2011 第 14 屆科際整合管理研討會 June 25, pp16-30 研發人員情緒智力、 知覺轉換型領導與績效關係之探討 Research on emotional intelligence, perceived transformational leadership and performance of RD personnel 侯玉祥Yu-Hsiang, Hou 1 陳心懿Angela S, Chen2 摘要 本研究主旨在探討研發人員情緒智力、知覺轉換型領導、工作績效三者之間的關係。 採用問卷調查方式蒐集資料，研究對象為某企業從事於研發工作的員工，共發出300份問 卷，有效問卷202 份。研究結果顯示，員工的情緒智力對工作績效有顯著正向的影響 ，而 員工知覺轉換型領導對工作績效亦有顯著正向的影響，且知覺轉換型領導更會對員工情緒 智力與工作績效之關係產生調節效果，當情緒智力與知覺轉換型領導均高時，則可獲得最 大工作績效表現。本文最後針對所獲結果加以討論，並提供管理實務建議供學術界及企業 參考。 關鍵字：情緒智力 、轉換型領導、工作績效 Abstract Research on emotional intelligence, perceived transformational leadership and work performance of RD personnel The purpose of this study is to explore the relationship among emotional intelligence, perceived transformational leadership and work performance. We distributed 300 questionnaires to the RD personnel in a military-based RD institution. 202 copies of questionnaires were returned, resulting a 67.3% return rate. The data indicated that both EI and perceived transformational leadership was positively related to work performance, meanwhile, perceived transformational leadership positively moderated the relationship between EI and work performance. In another words, when an employee with higher EI perceived higher transformational leadership, he/she will have the best work performance compared to those with lower EI and lower perception on transformational leadership. In the ends, discussion, theoretical and practical implications, and limitation were provided. Keywords: emotional intelligence, perceived transformational leadership, performance 1 中興大學企業管理學系博士生 (聯絡地址：402台中市南區國光路 250號，聯絡電話：04 ， E-mail: andrew132486@.tw) 。 2 長庚大學工商管理學系助理教授。 - 16 -