Definitions and features of interpersonal and （人际关系的定义和特点,）.pdfVIP

Last updated: 13/01/2010 Listening and Interpersonal Skills Review Therese Shepherd PhD student Institute of Psychological Sciences University of Leeds Julia Braham Learning Area Coordinator, University of Leeds Carol Elston Learning Area Project Officer, University of Leeds 1 Overview This paper offers the non-subject specialist an overview of the literature which has influenced the development of listening and interpersonal skills in UK higher education. It refers to articles, seminal texts and writers within the field. In order to provide some context, the first section of the review covers some issues relating to the definition of listening and interpersonal skills and some examples are presented to demonstrate their interdependence. The importance of these skills within occupational and educational domains is also highlighted. The review then goes on to place listening and interpersonal skills in context by exploring historical perspectives, factors influencing current developments and providing an indication of issues which may affect future development. The paper introduces different approaches to listening and interpersonal skills within some key disciplines and considers the extent to which the teaching and learning of listening and interpersonal skills has been integrated within these discipline. In conclusion we consider emerging themes relating to advances in technology and widening participation, including the cross cultural agenda. A glance at the definitions section below will reveal the substantial overlap that exists between