《电子商务概论》试题及答案（An introduction to electronic commerce）.docVIP

《电子商务概论》试题及答案（An introduction to electronic commerce） Introduction to e-business 1. Fill in the blanks: 1, the most basic feature of the Internet is (interaction,), (sharing) and cheapness. 2. E-commerce is a three-layer frame structure, and the bottom layer is the network Platform, center is (e-commerce platform) platform, the third layer is all kinds of (e-commerce application system). 3. The technology of e-commerce The standard contains four aspects: (EDI standard), identification card standard, (communication network standard), other relevant standards. 4. The working process of EDI is: production Order, (send orders) receive orders, issue return receipt, (receive receipt) 5. Electronic finance includes network Banks, (network insurance), (online securities trading), online finance and other financial services through the Internet. 6, the use of an electronic check is to purchase an electronic check, (payment by electronic check), (clearing). Logistics refers to the rational flow of material information from (supplier) to (demander). 8. Reduce distribution cost (mixed delivery), (differentiated distribution), merge distribution, delay appropriate. 9. The difference between the supply chain and the traditional logistics channels is mainly reflected in the two logistics channels (starting points and links), and the two logistics channels (flow content) are different. 10. The concept of CRM can be expressed from three aspects: CRM is a modern management concept, and CRM is a whole set (solution,), and CRM is a kind of (application software system). 11, e-commerce is by changing business activities The (information) process changes the enterprise (business) process 12. In the e-business environment, the information flow of enterprise business activities is transformed into a kind of (linear) structure (network) structure. Currently, the basic services provided by the Internet are: WWW (remote login), file Transport, (email) Gopher service, network news 14, (certifi