汽车维修企业管理1（Automobile maintenance enterprise management 1）.doc

汽车维修企业管理1（Automobile maintenance enterprise management 1） 1 automobile maintenance is the technical guarantee for the development of automobile transportation, and serves for the production of automobile transportation. 2 China put forward the regular inspection and mandatory maintenance and timely repair new vehicle maintenance system, breaking the traditional major and minor repairs and maintenance system. 3 the quality of maintenance now includes two aspects: maintenance technology, quality and service quality 4, the quality of managers refers to the excellent business operators should have a variety of conditions and qualities, including: thinking, just, ability, physiological and psychological qualities 5, the brand is an intangible asset, it will bring lasting benefits to the enterprise. 6, management strategy is a strategy that enterprises fully display their own advantages, highlight some aspects of their products and services, characteristics, personality and style, and attract customers with unique management. 7, according to the size of the vehicle into a whole type of repair enterprises and two types of vehicle repair enterprises. 8 special service station (Center) is a strict automobile manufacturers standard, unified visual image standard, unified order of original spare parts, unified training, uniform use of special tools, maintenance services, and after the automobile manufacturer authorized service provider 9, the establishment of auto repair enterprises, we must first consider the scale of enterprises, not because of funds on the blind investment, nor because of limited funds on the random stalls, what to do, what is it?. 10, the organizational structure of the set principles: (1) clear objectives (2), functional modules clear (3), division of labor clear 11 human resource planning principles: human resource planning needs to match the scale of enterprise development and the scale of operation. 12 the contract period between the enterprise and the