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如何做绩效改进(How do the performance improvement)
如何做绩效改进(How do the performance improvement)
Who should responsible for the performance of the process?
Talking about enterprise performance measurement process, how to setup effective performance measurement system, how to determine the process meets customer and business needs are very important. But once determined, how to use them? Who use these indicators to monitor how long is the interval of time performance, data collection and review? Who decides who to implement corrective measures? Can not be used to guide and improve the performance of the index is not only useless, but not related to the data will cover the existing performance, they will cause the illusion confuse the public, control does not exist. It may be hard to believe, but we have found that a considerable number of organizations in such a situation, they are in the ldquo state, rdquo index; chaos; due to various reasons, can not be used for index. Therefore, this article is one of the most important step in creating the process index, to determine the “ who, when, why, and how ”.
A management model
To determine who in monitoring performance, and take corrective measures, our approach is the management model as shown in Figure 1 based on. The model will be the main activities of performance management is divided into ldquo and ldquo ” performance plan; performance management; ” (ldquo shown in Figure 1; the performance of the implementation of ” is actually within the organization is working to obtain results, the implementation of action). In ldquo, ” performance planning; organization leaders set goals, establish the budget and action plan, the collection, allocation of resources, and put the plan into action. In ldquo, ” performance management; leader monitors real-time performance, find out the deviation of the actual performance and the goals, decisions should be taken corrective measures, and these measures make the performance back on track. Of course, in the performance monitoring, identi
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