关于交流英文ppt.ppt

About Communication Group 5 Introduction Discuss： What is communication? Give some examples of different types of communication ? What is Communication Benefits of Good Communication Skills Communicate with the other in an effective manner Improving and maintaining good and healthy relationships How To Develop Good Communication Skills Make Direct Eye Contact Stay In Tune(合调 ) with Your Body Language Speak Loudly Practice The Impact of Nonverbal Communication非言语沟通的作用 Eye Contact If the eyes are the windows to the soul – then the eyebrows are the windows to the eyes. Body Language and Gestures Do you know how to use your body language? Act some body language means welcome/disagree Body Language Improving Communications Skills Try to expand and develop your voice with softness. Slow down your speech to avoid showing that you are nervous. Avoid a monotone and use high pitch and soft sound to communicate. Don’t mumble(喃喃而语,)while speaking, pronounce each word clearly. People will judge your capabilities through your vocabulary. Use the words you know. Don’t use any word, if you are not sure of the meaning. Make eye contact as this will help you to be more confident and people will show interest in you. Use body gestures to show your interest in the conversation.  Make sure that your words, body gestures, facial expression, message and tone all match with one another. None of these should be different.  Four Steps of The Listening Process听 的 四 步 曲 Paying Attention 　集中注意力 Attaching Meaning 　赋予意义 Evaluating the Message 　掂量对方的话 Responding and Remembering 　作出反应，牢记细节 * SENDER RECEIVER Feedback receiver sender Communication is an exchange of information from the sender to the receiver with the message being understood as intended by the sender VOCAL 声觉 38% VISUAL 视觉 55% VERBAL 言语 7% Eyes generally smile along with the mouth when someone is happy. For example, “^. ^” signifies happiness Clear Constructive (建设性的) Courteous (礼貌的) C