analysis- how to shop to be self-diagnosis of crm（分析-如何购物是crm的自我诊断）.docVIP

Analysis: How to shop to be self-diagnosis of CRM Research papers Download News: CRM (customer relationship management) is that the two do electronic business people are often referred to a topic, on the one hand traffic increasingly high cost of today, everyone wants by maintaining good old customers, to change to reduce the cost of draining the other hand, a shop can not do marketing, advertising do not vote, but I believe no one is do not want to store customers, especially customers or their own shop resources. About shop old customers currently operational situation, CRM management how would you rank in the industry, it is extremely easy to be operators Trader ignore the problem. Some CRM software through a third party, the auxiliary operators understand the shop customer, understand shops CRM status, but For many shop with limited funds, it did not come into contact with expensive third-party software, but had to understand the operations of shops CRM today will introduce three methods, so there is no software shop, how to shop Be the CRM self-diagnosis. Rookie class: facing DSR dynamic scoring DSR shop dynamic scoring, is Taobao sellers have each function, but also almost all buyers and sellers are concerned the three indicators. Seemingly tied score and store operations indicators, in fact, reflects the current store from CRM to do good or bad situation. operators do CRM, the most essential purpose is to improve customer satisfaction, customer experience while optimizing existing management mechanism, and DSR three dynamic scoring (description match, service attitude, speed of delivery) is precisely reflect the customer satisfaction, hence this is the easiest and most elementary kind of detection. Primary: Using Member Relationship Management Module Member Relationship Management module is a free module function, need to add in the contents of the module, you can read the first three days of CRM shop overview of the industry average and sho