analysis- o2o play the sopranos-（分析- o2o玩《黑道家族》）.docVIP

Analysis: O2O play the Sopranos? (Research papers Download News) ‘None of this is the original appearance.’ Yes, it is getting drops from its ranks began to open the door to self-built car, it had parted ways and sharing mode. New American and closed-door service O2O business class home, and 58 home seemingly live catch behind and manicurists smoke of war continues. Behind the car rental business called dead vigorous, and drops a taxi sent 500 million year-end awards is said to be a loss of 10 billion. Beaver family is the least negative news application, which hidden behind the arena system, may O2O industry is the essence. Essence 1: ‘People’ Currently existing O2O services and its main substance or human services, whether on-site or not, ultimately inseparable from person to person service word. Didi taxi drivers and passengers final scene is face to face, the final scene beaver family is being served by manicurists and face to face, home economics, education and so ultimately people attended or non-attended service. By people based business model is the most difficult to control, and most people are not standard stuff. Which service companies say their training and management of global NO1? Zhibuding someday own employees feel uncomfortable with his wife quarrel to take it out on customers, not say someday encounter a deliberately finding fault of a dissatisfied customer you have no choke temper. Finally by strong management and operational capacity to win a piece of the sky, ‘people’ see red eye, and gameplay modes are clear, the team from the old clique home yourself, because most services threshold is very low . Essence 2: Standardized Service industry as the tertiary industry, the core of the problem is difficult to standardize services, non-standard products can not mean that large-scale replication. Whether customer satisfaction, customer service is simply the end or in the process of subjective feelings. He had to ‘learn not servi