create advanced service concept to promote voluntary blood donation（创建先进的服务理念,促进自愿献血）.docVIP

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2017-09-06 发布于浙江
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create advanced service concept to promote voluntary blood donation（创建先进的服务理念,促进自愿献血）.doc

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create advanced service concept to promote voluntary blood donation（创建先进的服务理念,促进自愿献血）

Create advanced service concept to promote voluntary blood donation [Abstract] improve their own quality, enhance service awareness, and to better carry out the work of voluntary blood donation. Purpose to create advanced service philosophy and culture, and actively promote voluntary blood donation work fully carry out the results of innovative service concept, enhance service awareness, and fully mobilize the workers active, sustained and healthy development of the cause of promoting voluntary blood donation. [Keywords:] non-remunerated blood donation service Adequate to protect the city’s blood supply as the goal, efforts to improve the quality of service through various means and methods to improve service levels, and blood bank staff’s potential to maximize voluntary blood donation service, to create a high-level service concept and service levels. Do a good job of unpaid blood donation service experience summarized as follows: Strengthen the awareness of the “people-oriented” service workers Donors for the service concept in the work to establish and implement diversified, humane, full of details of the service ideas, the implementation of the “people-oriented” human services model. By strengthening the construction of service system management, and strive to management systems, standardization of operations, work procedures, human services, and for donors to create a comfortable, warm environment, and better non-remunerated blood donation volunteers. Second, unpaid blood donors to provide personalized service Do the basic work of the service to improve the services and facilities, enhance service capacity and improve service levels to educate workers on the donors to maintain a good attitude, calm and patient, have good quality and culture of learning foreign blood center where blood Station advanced service concept, improve service awareness and service levels. opening of the blood donation service hotline and supervisio