辽宁省政府服务业管理部门绩效管理探究.pdfVIP

辽宁省政府服务业管理部门绩效管理研究 摘 要 近年来，辽宁省把发展服务业作为促经济、调结构的重中之重,推进传统服务业转 型升级，大力发展现代服务业。如何保障现代服务业在市场经济中得以顺利进行，政府 如何利用新的公共管理手段在现代服务业中进行有效的管理，即政府服务业管理部门的 绩效管理就显得极为重要。 本文依据公共管理领域的相关理论，从辽宁省服务业管理部门绩效管理现状入手， 重点分析了正在实行的以绩效考核代替绩效管理存在的问题，研究发现，现有的指标体 系只是省属厅局级政府的绩效考核体系，对服务业特定的政府管理部门，缺乏针对性， 特别是对绩效管理同质性的管理指标关联度不强，导致绩效管理以点带面，绩效管理的 主体不明确，行业内部门间的有效合作不足、评估体系不完善。笔者结合辽宁省服务业 部门的特点，将绩效考核指标体系，扩展到绩效管理体系中，构建了以 “考、评、议” 动态管理机制为主体的了行业绩效管理新方案。 关键词：服务业管理；绩效考核；绩效管理 I The Performance Management Research of Service Management Departments in Liaoning Province Abstract In recent years, Liaoning Province, to promote the development of services as the most important economic , structural adjustment , continue to transform and upgrade traditional service industries , vigorously develop modern services. How to protect modern services in a market economy will be smooth, the Governments new public management tools how to effectively manage the modern service industry , namely the performance management of government services administration becomes extremely important . In this paper, based on the theory of public administration from the status quo , Liaoning Province, performance management administration services to start , analyzes the content being implemented to manage the performance assessment instead of the lack of performance management issues , the study found that the existing index system only provincial Government department or bureau level performance appraisal system, the service sector specific government departments , lack of relevance, especially for the management of performance