眼镜店营运流程（Operation process of optical shop）.doc

眼镜店营运流程（Operation process of optical shop） I. preparation before business: 1. sign in You must check in at the store 30 minutes before opening, or you will be late. 2. deportment arrangement The staff should pay attention to personal image (personal image represents the companys image, but also its own name card), neatly dressed (dress uniform, according to the requirements of tooling should be cleaned regularly, and ironed), hair should not be too exaggerated (if there is only a Hair Coloring, dyed natural color; female colleagues should be long hair or Zhaqi, may not be long hair, short hair with male colleagues is preferred), the nail (are not allowed to have nails, nail polish, convenient contact lenses, simultaneously gives the feeling of Health), personal accessories (not wearing cartoon form, earrings and bracelets, rings should not be too high-profile, complex number with no more than two is better) female colleagues, makeup male colleagues, beard etc. 3. morning meeting The morning will personally presided over by the manager or the boss himself, summarizes the problems in the work (such as yesterday, the large passenger flow, some guests leave no one out of the door, severely reducing the quality of service, and contrary to the eye of the Hui service tenet appeared in the later work to prevent this phenomenon), inform the company announcement (such as yesterdays notice to carry out new promotional activities, the main object, colleagues should have a clear understanding of the promotion activities of the content, purpose, time, etc.) to determine the target (store and colleagues every day should have their own day, only the completion of a daily work goal, until the end of the month will have the desired results) on the same day, follow-up work (such as optometry instrument failure occurred last night, this morning should be reported immediately to timely maintenance, so therefore. The normal operation of the shop, the training of staff at all levels and f