论医疗服务中的人文关怀(Humanistic care in medical service).doc

论医疗服务中的人文关怀(Humanistic care in medical service).doc

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论医疗服务中的人文关怀(Humanistic care in medical service)

论医疗服务中的人文关怀(Humanistic care in medical service) Humanistic care in medical service [Abstract] it is imperative to integrate humanistic care into the medical service industry. This paper expounds the humanistic connotation, historical development, inclusion level, causes and manifestations of the lack of humanistic care and humanistic care in the medical service of the importance and role of humanistic care in medical industry from foreign practices, combined with the reality of our country, put forward measures and suggestions of strengthening humanistic care in medical service in china. [Key words] medical staff; hospital patients; humanistic care Introduction With the progress of medicine, the non human nature of medical treatment and the excessive exaggeration of the media, the warmth between doctors and patients has been weakened. The doctor for patients, medical service program, pay attention to the treatment of patients with physical disease, neglect patients psychological feeling, patients in the hospital, like entering a maze; hospitalized patients, a number of his symbol, these are the lack of warmth and lack of doctor-patient communication performance. At the same time, patients do not have high expectations of health care providers without understanding the risk of disease treatment. Once the medical effect is unsatisfactory, the patients and their families often vent on the medical staff, and even cause mental or physical harm to medical personnel, medical personnel can lead to shoulder the heavy burden of work and bear a heavy psychological pressure. Both sides of the discontent, psychological feelings, depression and other bad emotions once broke out, it will become the fuse between doctors and patients. The investigation indicated that included factors of patients with impact on hospital satisfaction: superb skills, humanistic care (30.1%) (26.8%), lower medical expenses (18.4%), convenient logistics, food (14.7%), the superior hospital conditions (8.

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