质量免费（Quality free）.docVIP

质量免费（Quality free） Chapter 1 quality determination I think, as a real QA, you need to reach high levels: as mentioned in the article. First of all, let the senior managers and junior managers together to realize that quality is an important part of the process, like any other important part; secondly, an explanation method to find out the concept of quality, so that everyone can understand it and support it.; finally, the establishment of a position for himself, so that representative of quality to the world to speak. ITT tell me first, quality plan, participation and attitude of managers is very important: let them realize that quality is an important part of the process, so that they understand the quality; and set quality standards, employees can make the lower towards the standard to determine this is the true meaning of quality. Second, the quality is free: with prevention, you can first do things well, reduce rework and after-sales maintenance costs, so that the cost will be reduced, and achieved a very high profit. In addition, in the implementation of ITT quality, in addition to the managements attitude, professional quality management, principled scheme and appreciation system are needed as the support. 1. (managers participation and attitudes) managers must be involved in this process and need to specify quality standards. 2. (professional quality management), most people in the Department can become quality administrators, through the establishment of quality committee. 3. (principle scheme) improve quality by defect prevention. 4. (appreciation system) The second chapter, quality is not what you think We should reverse five misconceptions about the quality of the Executive (usually the manager): 1. think that quality means good, extravagant, light, or quantity. The word quality, in everyday life, we have defined it as meet the requirements. To say that something has quality, we must define it, its good quality is reflected in what areas, determine its st