配送中心信息系统设计Designofaknowledgebasedlogisticsstrategysystem.docVIP

Design of a knowledge - based logistics strategy system Harry K.H. Chow,???K.L. Choy,???W.B. LeeDepartment of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hong Kong, ChinaFelix T.S. ChanDepartment of Industrial and Manufacturing Systems Engineering, University of Hong Kong, Hong Kong, ChinaExpert Systems with Applications 29 (2005) 272–290AbstractTraditionally, the formulation of logistics strategies to execute various logistics services is done by human experts. In this paper, a knowledge-based logistics strategy system (KLSS) is designed in helping them to support the logistics strategy development stage by retrieving and analyzing useful knowledge and solutions in a timely and cost effective manner. The proposed knowledge-based system, which is suitable for usage in Hong Kong/Pearl River Delta region, enhances the effectiveness in formulating logistics strategies by integrating techniques like data warehouse, on-line analytical processing, multi-dimensional database management system and case-based reasoning. Through applying KLSS in Eastern Worldwide Company (EWW), resource utilization is maximized and work efficiency is greatly reduced.1. IntroductionLogistics strategy planning is a complex process that requires an understanding of how the different elements and activities of logistics interact in terms of trade-offs and the total cost to the organization. Furthermore, it is always a challenge for logistics strategy planners to develop a series of logistics strategies for different clients, integrating manpower, facilities and workflow in the logistics strategies together to compromise with other clients’ logistics strategies. Currently, logistics strategy planners usually rely on a collection of knowledge within the organization to formulate a strategy. In general, organizational knowledge is divided into two main categories: namely, experimental knowledge and analytical knowledge.  600) this.width=600; border=0?????????