探索企业管理本质《一企业培训》---肉麻式 管理（To explore the essence of enterprise management training --- disgusting management）.docVIP

探索企业管理本质《一企业培训》---肉麻式 管理（To explore the essence of enterprise management training --- disgusting management） Bring up a good restaurant, a good restaurant, and everyone can cite a long list of examples, but mention it Not to make you comfortable, satisfied to the no, happy to die, even a little disgusting service, an estimated 10 There are 9 people in the world who think of bailing out. In a few years, the sea fishing restaurant turned out, has become a hot spot in the food and beverage industry. Many people wonder why sea fishing to pay is more than other places, employees are willing to Be willing to stay here? Why wait for such a long seat, and sometimes even one or two hours, Gu Gu? The guests all have no regrets to wait for Why the dining environment is not superior, customers and employees are happy In it? Why is the technical content is not high, submarine fishing can be a shop, a shop constantly open, and? The risk of being copied? Sea fishing boss called Zhang Yong, people who know Zhang Yong called big brother Zhang.. 1994, also Sichuan tractor factory welders Zhang Yong 4 tables in his hometown of Jianyang, the use of spare time to sell Its hot and spicy. 14 years later, the submarine fishing in the countrys 6 provinces and cities opened more than 30 stores, Zhang Liang Chairman of more than 6000 employees. Zhang Yong believes that people are the cornerstone of the seabed fishing business. Guest needs five Spend eight doors, only with the process and system of training, the waiter can reach the maximum level of passing. system And the process of ensuring the quality of products and services, no doubt, but also suppressed the human nature, because They ignore the most valuable part of their employees - the brain. Keep employees in strict compliance with systems and processes, etc. They only employ their hands. In what circumstances is the brain creative? A psychologists research proves that when people are careful, The brain is most creative. So, the waite