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如何做好一名ktv主管(How to be a KTV supervisor)
如何做好一名ktv主管(How to be a KTV supervisor)
How to be a KTV supervisor?
I. manpower control
1, 10 minutes ahead of the regular meeting area, to participate in regular sessions.
A, designated cadres prepare pens, lighters, orders, consumption confirmation, carried to the regular area for payment.
B, water cadres advance understanding well on the day of promotion or sale of commodity information reported the main shift supervisor meeting for propaganda.
2, regular meeting:
A and check grooming is in line with company requirements
B, physical fitness training
C, post arrangement
D, record meeting propaganda matters
3, on-line handover:
A understanding of energy use, machinery, assets
B, customer status
C, box number and consumption status
D, hygienic environment
4, in operation:
A, station personnel capital, language, gestures, bow out degree of normative guidelines
B, service bell running in time
C, walkie talkie copy:
(1) the wording of trouble, please, thank you
(2) prohibit improper insertion and grab
(3) vice connection: turn on the machine to send (number, consumption form); visitors remind, with wine reminder
(4) copy to the front desk after payment and make sure the area is known
(5) buy from the box, copy to the front desk to know and shut down and turn off the power
D, buy the first time from the box to remind guests forget about belongings, and check the box assets, appliances integrity, turn off the power supply, air conditioning, lighting
E, box tour:
(1) asset inspection
(2) to understand the consumption status and sing
(3) table finishing;
(4) the number of people checked is 100% correct, and the attention of visitors is especially important
(5) the implementation of the tour schedule;
Submit the F, the special situation of preparation (timeliness of customer intelligence, undergo)
Irregular promotions for G, drinks and promotional items
H, dining arrangement and dining environment, time control
The conscious maintenance of I and its surroundings
J, timely d
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