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- 2017-10-07 发布于河南
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拜访客户注重形象,礼行天下(Visit customers, pay attention to image, and act in the world)
拜访客户注重形象,礼行天下(Visit customers, pay attention to image, and act in the world)
Visiting customers is the most important part of sales. It is often necessary for sales staff to visit in person and communicate with each other face to face. As there are barriers to communication between strangers, it adds a lot of difficulty to most sales people. Thus, in many sales people, the first impression of a customers first visit to a customer often determines the success or failure of the whole sale. A good beginning is half the battle. You will be impressed by the other 30 seconds of your contact with the client. This is what psychology calls the first cause effect, which shows that we must deal with the initial visit, which requires every salesperson to pay attention to the image, courtesy and festival when visiting customers
Eliminate customer vigilance: made an appointment to go to
Booking is a very important step in successful sales. Before you visit, you need to make an appointment with the customer to get the other persons opinion so that the other person has an ideological preparation. This is good for both sides, on the one hand, it is in alignment with customer respect, prospective customers will appreciate your sincerity, on the other hand, can eliminate the vigilance of prospective customers, improve the credibility of prospective customers to sales staff.
Tan Yan, a new marketing agent at a talent training service, made a reservation with Wang Zheng, an HR Manager at the company. Lets have a look at her dialogue:
[sales staff PK show]
Sales staff Tan Yan
Tan Yan: Good morning. Are you Wang Zheng, please?
Guest: Yes, this is Wang Zheng. May I ask whos calling?
Tan Yan: Im Tan Yan. We are a very professional organization for headhunting and high-end talents training. May I speak to Mr. Zhang now?
Guest: Im a little busy, Miss Tian. Whats up?
Tan Yan: Yes, our company has recently launched a special training service, is the first to use our headhunting services and pro
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