润华物业山东省立医院服务中心员工服务规范（Staff service specification for service center of Shangdong Province-owned Hospital）.docVIP

润华物业山东省立医院服务中心员工服务规范（Staff service specification for service center of Shangdong Province-owned Hospital） Staff service specification for service center of Shangdong Province-owned Hospital I. purpose In order to further strengthen management, strict discipline, standardize service work of service center staff, improve the service level of all staff in service center. Two, scope of application Applicable to the property service center Runhua provincial hospital staff service. Three, responsibilities All departments and staff work in accordance with this standard. Each department manager is responsible for the study, training, supervision and assessment of the service of the department. Four, program points Each department manager visits the clothing and appearance of his department at least once a day, and reviews the results as a basis for staff appraisal. (I) appearance 1, dress: 1) to work must wear tooling, tooling should be clean, to tie knot, Qi buckle button, not open coat, may not be sleeves, trousers rolled; 2) work uniform, wear work cards, work cards need to wear properly; 3) and shall be dressed. Unified wear leather shoes, leather shoes to keep bright, no obvious dust, not allowed to nail the bottom. 4) except for special requirements, no vest, shorts or slippers should be worn on any other occasions; 5) male and female employees work time are not wearing tainted glasses. 2, hair: 1) female employees before not blindfold, not strange hair comb. 2) male employees do not have long hair, beard and mustache and hair should be neat, not dyed hair color, not a. 3, personal hygiene: 1) keep your hands clean. Nail may not be residual dirt, do not paint colored nail polish; 2) do not eat smelly food before going to work, keep mouth clean, breath fresh; 3) keep eyes and ears clean, no residual gum, wax. 4) women should dress makeup, not makeup, avoid the use of cosmetics, perfume smell, do not wear jewelry exaggerated style. 5) every day before going to work, sho