cs战略实施续写通讯竞争新篇章（CS strategy implementation, continue to write a new chapter in communication competition）.docVIP

cs战略实施续写通讯竞争新篇章（CS strategy implementation, continue to write a new chapter in communication competition） The communications industry was once a monopoly in the Chinese word, although this phenomenon has been broken gradually, but as of now, the most superficial of no importance to improve the still level, but its essence is a chidushi into several big looting. Similar Netcom, CRC companies such as China, still can only chew the bones, and so on, is typical of participation.. The review of the development of the communications industry, the post and telecommunications departments Yishouzhetian to todays China Telecom, China Mobile and China Unicom China Meiqimingyue a situation of tripartite confrontation, but the competitiveness of China Unicom, a situation of tripartite confrontation in a sense with the mobile telecommunications and compared there is still a certain gap. At the post stage, a telephone, mobile phone and pager including monopoly business, huge profits caused by the monopoly to lay a solid foundation for the development of separation of China Telecom and China Mobile. Unicom although also is pressing, but the network technology and the service outlets and many other reasons, the pace of development is much slower in Telecom and mobile. The future development of the telecommunications industry will be inextricably linked with the CS strategy, through the promotion and improvement of CS strategy, will form a new pattern of telecom industry with service as the core competitiveness. Monopolies are bad habits In the implementation of the strategy to ignore CSs past and present, regardless of the China Telecom or China Mobile or China Unicom Chinese, has always been a hot complaints, complaints mainly related to unreasonable fees, poor service attitude, the business process is not standardized. In some places the mobile and China Unicom, even hiring shehei personnel the establishment of the so-called Restructuring Office, responsible for the recovery of us