软件质量保证-12-Quality Analysis Tools-FMEA.pdfVIP

Failure Modes Effect Analysis (FMEA) Learning Objectives —  To understand the use of Failure Modes Effect Analysis (FMEA) —  To learn the steps to developing FMEAs —  To summarize the different types of FMEAs —  To learn how to link the FMEA to other Process tools 2 Benefits —  Allows us to identify areas of our process that most impact our customers —  Helps us identify how our process is most likely to fail —  Points to process failures that are most difficult to detect 3 Application Examples —  Manufacturing: A manager is responsible for moving a manufacturing operation to a new facility. He/she wants to be sure the move goes as smoothly as possible and that there are no surprises. —  Design: A design engineer wants to think of all the possible ways a product being designed could fail so that robustness can be built into the product. —  Software: A software engineer wants to think of possible problems a software product could fail when scaled up to large databases. This is a core issue for the Internet. 4 What Can Go Wrong? What Is A Failure Mode? —  A Failure Mode is: —  The way in which the component, subassembly, product, input, or process could fail to perform its intended function —  Failure modes may be the result of upstream operations or may cause downstream operations to fail —  Things that could go wrong 5 FMEA — Why —  Methodology that facilitates process improvement —  Identifies and eliminates concerns early in the d