现代物流管理教学课件Chap005.pptxVIP

CHAPTER 5: Manufacturing;The quality imperative Manufacturing perspective Manufacturing strategy Contemporary manufacturing developments; The 8 competitive dimensions of product quality;Total quality management (TQM) is a philosophy focused on meeting customer expectations with respect to all needs, across all company functions, and recognizing all customers, both internal and external TQM’s basic conceptual elements are: Top Management commitment and support Maintaining a customer focus in product, service and process performance Integrated operations within and between organizations A commitment to continuous improvement; Management standards have been established by the ISO in both quality and environment; ISO certified suppliers are frequently preferred by procurement departments;The quality imperative Manufacturing perspective Manufacturing strategy Contemporary manufacturing developments;Brand power is the measure of customer preference based on reputation, product quality and supply chain capabilities Logistical requirements are created by the geographical network linking locations of manufacturing operations and those of suppliers and customers. However, the power to determine the range of value-added services, physical product movement requirements, timing, and characteristics of flow along the supply chain is directly related to brand power.; Volume is traditionally treated according to the principle of economy of scale Average cost to produce product declines as manufacturing volume increases Particularly important when high fixed costs are present ; Variety involves frequent product runs and high repetition of small lot sizes Processes that can rapidly switch production from one product to another while retaining efficiency are said to have economy of scope;Constraints interact with volume and variety to create realistic manufacturing plans Capacity is how much can you produce in a given unit of time Equipment considers how flexible it is Is one