商务电话用语精华版.doc

商务电话用语精华版(1) ?????? a: hello, this is carol. may i speak to miss chen?b: yes, one moment please. ill get her for you.a: thank you.b: im sorry, shes not at her room right now.a: oh, ill call her again.翻译a:喂，我是卡罗，可以请陈小姐听电话吗？b:好，请等一下，我为你转接。a:谢谢。b:对不起，她现在不在。a:那我在打给她。二、自我介绍时，请注意： 1. hello等于是中文的“喂”，随时随地可用。2.打电话先行自我介绍是一种礼貌。电话中最常用 this is~的形态而不是 here is~或i am~,这是打电话需要注意的。3. may i speak to~也可以换成是 can i speak to~请~听电话。三、抱歉这么晚打来的说法： 1. Im sorry to call you so late.对不起这么晚打电话来。2. I hope I didnt catch you at a bad time.抱歉这种时候找你。（含有希望没有打扰到你的意思）3. I hope I didnt wake you up so early.我希望这么早没有吵到你。4. Im sorry to call you so early.对不起这么早打电话来。5. Im sorry to bother you at this hour.很抱歉在这时打扰你。四、有急事时的表达方法： 1. Its urgent. Could I have her mobilephone number?2. Could you tell me where I can reach her?3. This is an emergency. I need to get in contact with him right now.翻译：1.我有急事，可不可以告诉我她的手机号码？2.能不能告诉我在哪里可以找到她？3.我有急事，需要马上跟他联络。五、对方不在的说法： 1. Its nothing important.没什么重要事。2. Its nothing urgent. Thank you ,good-bye.没什么要紧事，谢谢您，再见。3. Ill call her again.我会再打给她。4. Ill call back later.我稍后会再打来。5. Please ask Miss Chen to call me back.请陈小姐给我回电话。6. Could you tell her to call Carol as soon as possible?能不能请她尽快打电话给卡洛？7. Ask her to call Carol at home after seven, please.麻烦她在七点后打电话到卡洛家。8. Can I leave a message?我可以留言吗？9. Please have her return my call.请她回电话给我。10. Could you ask him to to call me back?可以请他给我回电话吗？11. Please tell her Carol called.请告诉她卡洛找她。12. Let me call back later again. Thank you.我稍后再打电话来。谢谢你。13. Please tell him to phone 2233-4455.请他给2233-4455回电话。六、电话答录机 This is a recording. Im not at home now. Please leave a message after the beep. Thank you.这是电话答录机。我现在不在家，请在哔的一声之后开始留言。谢谢！(*:电话答录机是 telephone answering machine)This is Carol. Pleae give me a call when you are free. My number is 2244-6688.我是卡洛。有空请回电话给我。我的号码是2244-6688.对电话答录机留话时与一般留言无异，说出以下重点即可：1.来电者姓名2.来电时间3.来电目的4.联络电话或方式七、打错电话 1. Im sorry I have the wrong number.2. Is this