培训的投资回报-3 (NXPowerLite).pptVIP

Decision Tree 1: Their systems are manual and procurement/production planning is not possible Can this be solved through training? Decide type of training and proceed to Decision Tree 2 Decision Tree 1: Foreman don’t know how to conduct proper production planning and monitoring meetings Can this be solved through training? Decide type of training and proceed to Decision Tree 2 Decision Tree 2: The basic business need is to raise improve profits False/True Decide what metric will you use to show the value of an increase in production Decision Tree 2: The basic business need is to raise production False/True Decide what metric will you use to show the value of an increase in production Level Need Program Objective Evaluation Strategy Metric 1 2 3 4 5 EXERCISE * * * * * * Session 3 – Evaluation Approach Reaction, Satisfaction Learning Transfer/application Business Impact Return on Investment Intangibles Element Description Reaction Happiness with learning interventions Learning Changes in knowledge, skills and attitudes Application and implementation Changes in on the job behaviors over time (competence) Business Impact Changes in impact variables ROI Intervention benefits in relation to cost Intangibles Intervention benefits in relation to policy and/or strategic direction and related factors Skills to master: Ability to define a planning framework for each level: Reaction Learning Transfer/application Business Ability to work from the business level to the reaction level Level Need Program Objective Evaluation Strategy Metric 1 2 3 4 5 Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1 Training Need Program Objectives Evaluation Approach Level Business need I