科特勒市场营销第六章习题与答案.docVIP

Chapter 6 Business Markets and Business Buyer Behavior 1) Business buying behavior refers to the buying behavior of organizations that buy all of the following EXCEPT ________. A) products for use in production of other products B) services for use in production of other services C) products purchased to resell to others D) products purchased to rent to others E) products purchased for personal consumption Answer: E Diff: 1 Page Ref: 168 Skill: Concept Objective: 6-1 2) In one way or another, most large companies sell to ________. A) consumers B) other organizations C) employees D) not-for-profit companies E) the service sector Answer: B Diff: 2 Page Ref: 168 Skill: Concept Objective: 6-1 3) Which of the following is NOT a way that business and consumer markets differ? A) market structure and demand B) nature of the buying unit C) satisfaction of needs through purchases D) types of decisions E) decision processes Answer: C Diff: 3 Page Ref: 169 Skill: Concept Objective: 6-1 4) There are many sets of ________ purchases made for each set of ________ purchases. A) consumer; business B) tangible; intangible C) service; product D) business; consumer E) product; service Answer: D Diff: 2 Page Ref: 168 Skill: Concept Objective: 6-1 5) Which of the following is true about business marketers in comparison to consumer marketers? A) They deal with far fewer but far larger buyers. B) They deal with far more but far small buyers. C) They deal with a more elastic market. D) They deal with fewer demands in fluctuation. E) They deal with the same decision buying process. Answer: A Diff: 2 Page Ref: 169 Skill: Concept Objective: 6-1 6) In a typical organization, buying activity consists of two major parts: the buying ________ and the buying ________. A) committee; time B) time; reorder point C) economic order quantity; reorder point D) center; decision process E) deciders; influencers Answer: D Diff: 3 Page Ref: 172 Skill: Concept Objective: 6-2 7) The bu