妇产科护理质量控制与安全管理 李小波.docVIP

精品论文 参考文献 妇产科护理质量控制与安全管理 李小波 李小波 　　成都青白江区妇幼保健院，四川成都610300 　　摘 要：目的：探讨妇产科护理质量控制与安全管理途径。方法：选取我院2014年10月～2014年12月妇产科住院治疗的100例患者为研究对象，并随机平均分为实验组和对照组，其中对照50例采用“以往护理质量控制与安全管理”的方法进行护理，实验组50例采用“新观念指导下，不断总结经验并实践”的方法进行护理。观察并记录两组患者对护理的满意度，并做统计分析。结果：对照组的总满意率为66.0%，实验组的总满意率为96.0%；两组总满意率之间差异（P＜0.05），具有统计学意义。结论：加强妇产科护理的质量控制与安全管理，增进护理人员与患者及其家属的沟通，提高护理人员自身的水平，能有效提高患者对护理的满意度，值得大规模的推广。 　　关键词：妇产科；护理；质量控制；安全管理 　　The quality control and safety management of nursing in Department of Obstetrics and gynecology 　　Li Xiaobo 　　Maternal and child health care hospital of QingBaiJiang District, Sichuan, Chengdu, Chengdu 610300 　　Abstract: Objective: To study the Gynecology and obstetrics nursing quality control and safety management. Methods: Selected from October 2014 to December 2014 obstetrics and gynecology hospital treatment of 100 patients as the research object, and randomly divided into experimental group and control group, which controls 50 cases using “past nursing quality control and safety management” approach to care, the experimental group of 50 patients with “under the guidance of new ideas, constantly sum up experience and practice” approach to care. Observe and record two groups of patients satisfaction of nursing, and make statistical analysis. Results: Overall satisfaction rate was 66.0% in the control group, experimental groups overall satisfaction rate was 96.0%; The differences between two groups of total satisfaction rate (P lt; 0.05). Conclusions: Strengthen of gynecology and obstetrics nursing quality control and safety management, improve nursing staff to communicate with patients and their families, to raise the level of nursing staffs own, can effectively improve patient satisfaction of nursing, worthy of large-scale promotion. 　　Key words: Obstetrics and Gynecology; Nursing; Quality control; Safety management 　　妇产科是医院较大的科室，患者多以女性为主，病例具有复杂多变的特点，护理过程中容易出现一些问题及纠纷[1]。然而，妇产科护理质量与安全管理水平的高低是患者及其家属衡量医院服务质量的重要指标之一[2]。我院在2014年10月～2014年12月对妇产科的患者采用不同的护理方法，取得了一定的成效。 　　1 资料与方法 　　1