探讨优质护理管理模式在内科护理管理中的应用.docVIP

精品论文 参考文献 探讨优质护理管理模式在内科护理管理中的应用 黑龙江省鹤岗市人民医院 154101 【摘 要】目的 研究并探讨内科护理管理中实施优质护理管理模式的临床效果。方法 此次研究的对象是选取该院内科74名护理人员。按照不同的护理管理模式随机分为观察组（采用优质护理管理模式）和对照组（采用常规护理管理模式），对比分析两组护理人员认知能力以及患者护理满意度等情况。结果 观察组护理人员在优质护理相关知识、优质护理管理态度、优质护理管理行为以及优质护理管理环境等各方面评分均高于对照组（Plt;0.05）。观察组生活护理、心理护理、健康教育以及服务态度等护理满意度评分均明显高于对照组（Plt;0.05）。结论 内科护理管理中实施优质护理管理模式可大大提高护理人员的认知能力以及患者对护理服务的满意度，确保临床护理质量，可在临床上进一步广泛推广。 【关键词】内科护理管理；优质护理管理模式；临床应用 Abstract Objective To study and discuss the clinical effect of implementing quality nursing management mode in the management of internal medicine nursing.Methods the research object is to select 74 nursing staff in the hospital.According to the mode of nursing management were randomly divided into observation group（using different high quality nursing management mode）and control group（routine nursing management mode），comparative analysis of the cognitive ability of the two groups of nursing staff and nursing satisfaction etc..Results the observation group nursing staff in the quality of nursing related knowledge，quality nursing management attitude，quality of nursing management behavior and quality of care management environment and other aspects of the scores were higher than the control group（Plt;0.05）.Observation group of life care，psychological care，health education and service attitude and other nursing satisfaction scores were significantly higher than that of the control group（Plt;0.05）.Can greatly improve the cognitive ability of nursing staff and patients satisfaction to nursing service quality of nursing management mode to implement the conclusions of the nursing management，to ensure the quality of clinical nursing，can be in clinical further promotion. Internal medicine nursing management；high quality nursing management mode；clinical application 优质护理主要坚持“以患者为中心”的人性化护理理念，在常规护理基础上结合患者的实际情况采用系统、针对性的护理措施，从而有效提高护理服务质量[1]。内科是医院中非常重要的一个科室，牵涉到很多疾病类型，患者的年龄跨度也比较大，这对护理人员的要求也越来越严格，因此非常有必要研究一种有效的内科护理管理模式[2]。为此，该文对比分析了我国内科护理管理工作中分别采用常