人因提纲精品教学（清华大学）期末复习-HCI.pdfVIP

期末复习 2011年6月18 日 19:46 1. HCI (Human Computer Interaction) a. What is HCI A discipline concerned with the design, evaluation, and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them. b. HCI content i. Technology ii. User iii. Task iv. Context (working environment) v. Interaction c. Why HCI matters i. To users HCI problems cause frustration and dissatisfaction. ii. To market if a product is hard to use, people will seek other products. 1) Less tolerant to poor design 2) Little control over training 3) Heterogeneous group The product must be useful, usable, and attractive in order to survive. iii. Security safety Complex human, complex computers, and complex interface between the two. iv. Social Computers contribute to critical aspects of social life and cant be ignored. d. Human characteristics i. Human information processing ii. Language and interaction iii. Ergonomics e. Computer system and interface architecture i. Input and output devices ii. Dialogue techniques iii. Dialogue genre iv. Computer graphics v. Dialogue architecture f. Use and context of computers i. Social organization and work ii. Application areas iii. Human machine fit and adaption g. The development process i. Design approaches ii. Implementation techniques iii. Evaluation techniques iv. Example systems h. Foundation of HCI study i. Understanding users and their tasks 1) Collecting information of users, tasks, and contexts.