全面质量管理与质量成本外文中英文翻译.doc

外文文献翻译译文 一、外文原文 原文： Total quality management and cost of quality During 1950 Feigenbaum introduced the concept of Total Quality Control TQC into western countries, as a management tool to improve product design and quality by reducing operating costs and losses. Kauro Ishikawa, a Japanese chemist, introduced TQC in Japan around 1950-1960 as “a company-wide management tool in order to produce high quality goods and services that give a competitive edge both in the short term and in the future”. Total Quality Management TQM is a company culture that allows it to provide quality goods and