史上最全英语学习大集合--经典案例十.docVIP

经典案例十：Johnson Johnson 来源：新天地英语 浏览：2979次 Human Resources Management Facing Business Challenges at Johnson Johnson Does a healthier work force translate into healthier profits? This was one of the key issues facing Johnson Johnson CEO Ralph S. Larsen and his predecessor, James E. Burke, as they considered the challenge of managing the companys human resources and keeping employees satisfied and productive. Johnson Johnson operates throughout the world, employing more than 70,000 people to research, manufacture, and market health-care products in dozens of countries. Employee health was a major concern for several reasons. Company studies showed that over 30 percent of Johnson Johnsons employees were smokers, and one internal report revealed that smokers had a 45 percent greater rate of absenteeism than nonsmokers. Smokers also contributed disproportionately to the companys medical expenses (30 percent higher than nonsmokers), an ominous statistic at a time when health-care costs were rising at nearly twice the rate of inflation. Another problem confronting JJ was how changing demographics were affecting employees. Employees increasingly fell into one of three groups: They were part of two-career couples with children; they were responsible for an aging parent; or they were single mothers or fathers. A survey of 10,000 JJ employees revealed that they were frustrated by their inability to meet all their obligations, both to their families and to their employer. Many stated that they had difficulty finding day care, es-pecially sick-child care and infant care, and almost 20 per-cent responded that they could not afford day care even if they could locate a suitable provider. Although these employees felt torn between family pressures and employment roles, they found little help at work. Most stated that their managers were unsym-pathetic about the dilemma. Balancing their work and family obligations took its toll on employees, who reported higher levels of