护士对护士长人文关怀满意度评价问卷的研制.pdfVIP

论 著 Research Paper 护士对护士长人文关怀满意度评价 问卷的研制 崔宇婷 张禹念 翟惠敏 [ 摘 要 ] 目的：研制护士对护士长人文关怀满意度评价问卷，为评价护士长的人文关怀能力提供客观、合理、规范、可 行的标准。方法：通过查阅相关文献及专家访谈，初步拟定包含 3 项一级指标、8 项二级指标及41项三级指标的“护士对护士 长人文关怀满意度评价问卷”。采用Delphi专家咨询法，对19 名护理教育、护理管理、临床护理等领域的专家进行两轮专家咨 询。运用SPSS 19.0 软件对回收的数据进行处理与分析。结果：两轮专家咨询表的有效回收率分别为 90.48% 和 94.74%，专家 群体权威系数为 0.81。按照两轮专家咨询意见，对1项二级指标及11项三级指标进行了修改或删除，初步形成了包含 3 项一级 指标、8 项二级指标及36 项三级指标的评价问卷。结论：专家们对本研究颇为支持，参与积极性高，同时提出了很多建设性的 意见。通过两轮专家咨询，完善了护士对护士长人文关怀满意度评价问卷的评价指标体系，后续工作将开展问卷的信度、效度 检验，进一步为问卷的投入使用提供依据。 [ 关键词 ] 专家咨询法；护士长；人文关怀；满意度；评价指标 [中图分类号] R47 [DOI] 10.3969/j.issn.1672-1756.2015.12.007 A preliminary questionnaire development on Nurses Satisfaction on the Head Nurses about Humanistic Caring / CUI Yuting, ZHANG Yunian, ZHAI Huimin // School of Nursing, Southern Medical University, Guangzhou, 510515 China /// Chinese Nursing Management-2015,15(12): 1431-1436 [Abstract] Objective: In order to provide an objective, reasonable, normative and feasible standard for evaluating the humanistic caring ability of head-nurses, the authors preliminarily developed the nurses satisfaction questionnaire to analyze head- nurses humanistic caring level evaluated by nurses. Methods: Through experts interview and literature review, the questionnaire was formulated consisting of 3 first-level indicators, 8 second-level indicators and 41 third-level indicators. With the Delphi Expert Consultation Method, they consulted 19 experts specialized in nursing education, nursing management and clinical nursing twice. Results: The effective return rates of two-round experts consulting questionnaires were 90.48% and 94.74%, the authority co