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.YE Transactions (1998) 30, 1191-1 199
Warranty and redundancy design with uncertain quality
A.Z.M.O. HUSSAIN* and D.N.P. MURTHY
Department of Mechanical Engineering, The University of Queemland, Queensland 4072, Australia
E-mail: murthy@mech.uq.edu.au
Received February 1997and accepted October 1998
When products of an uncertain quality are sold with a warranty, the expected warranty cost depends on the reliability of the
product and on the quality uncertainty. This cost canbe reduced through the use of redundancy and/or quality control techniques.
9 However, these routes increase the manufacturing cost. This paper develops a model to determine the optimal redundancy and
0
0 quality control strategies that achieve a trade-off between the two costs.
2
r
e
b
m
e
c
e 1. Introduction for a conforming one. One way of reducing warranty cost
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4 in this case is through effective quality control. The lit-
2
7
1 The role and importance of warranty has changed sig- erature on quality control is vast. Murthy and
:
8
0 nificantly over the last two decades. Currently, almost all Djamaludin [6] have presented a brief review of models
:
t products are sold with some form of warranty attached. that deal with quality variations and control in manu-
A
]
y Warranty is of importance to both manufacturers and facturing. Optimal quality control strategies such as lot
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s consume
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