大学课件 重要留言笺.pptVIP

大学各学科PPT课件 持续更新 欢迎收藏 Telephone Etiquette Telephone Etiquette Telephone Message Telephone Message Sample 1  Gao: Hello, ABC Company. May I help you?  George: Hello. This is George Richter. May I speak to Mr. Zhang Lihua?  Gao: I’m sorry, but he’s not in at the moment.  George: When will he be expected?  Gao: He’ll be back in a few minutes.  George: Thank you, I’ll call back.  Sample 1 Gao: Any message, sir? George: Well, maybe... Would you mind telling him that his order will be ready on Thursday and asking him to call me any time before lunch. My phone number is 368-1130. Gao: I’ve got it. George: Thank you very much. Gao: You are welcome. Lady: Hello, who’s calling, please? Bill: Hi, Nancy! This is Bill. How’re you doing? Lady: I’m sorry, but I’m ... Bill: Have you finished your paper? Lady: I’m sorry. You must have the wrong number. This isn’t Nancy. Bill: Is this 574-0731? Lady: No. It’s 547-0371. Bill: I’m sorry. Lady: That’s all right.  Put in Use 1 Put in Use 1 Put in Use 2 S=Secretary Y= You S: Hello? Y: 1. ( 您好！史密斯先生在吗？) S: I’m sorry, but he’s not in now. Would you like to leave a message? Y: 2. (是的。请告诉他给医生办公室打个电话。号码是 864-3509。) Put in Use 2 S: 864-3509. OK. What time he’d better call? Y: 3. (最好是今天下午2点左右.) S: I’ll tell him as soon as he’s back. Y: 4. (多谢！) S: You’re welcome. Goodbye. * 大学各学科PPT课件 持续更新 欢迎收藏 Unit 3 Communication by Phone Section 1 Talking Face to Face 大学各学科PPT课件 持续更新 欢迎收藏 Talking Face to Face Follow the Samples Put in Use Telephone Message Telephone Etiquette Data bank 大学各学科PPT课件 持续更新 欢迎收藏 Answer incoming calls quickly identifying yourself by first and last name. Identify yourself whenever you place a call by first and last name, company, an