知识管理在实务上的应用30.pptVIP

知識管理在實務上的應用 Agenda What is KM? What KM can do for? KM = Knowledge Economic KM Implementation KM in MIC What is KM? What KM can do for? Accomplish Enterprise’s Vision Boiling Frog : Important of Sensor to Monitor Environment Beer Game Beer Game -- I Beer Game -- II KM = Enterprise Flow System Design of Flow ---- Value Chain Flow design should consider about Value Chain of Enterprise. Trend of Group or Alliance is integrated the process flow of all professional companies and generate best value by optimal process flow design. All Employees must realize KM is made employee to understand enterprise and employee’s Core Competence, not for knowledge sharing only. Enterprise should create un-imitated core competence from value chain design. Cost, Speed, Quality and relation are four major concerns. Importance of Information Flow Information Flow is as important as Good Flow, Cash Flow. Speed will be the key success factor, after Cost and Quality reach to ceiling. Enterprise structure and business environment is getting complicated. Slow/ Wrong Decision will be easy to happen without sufficient knowledge support. Flow of Information Employee should have capability to handle any issue instantly. KM provide capability training, and Culture align employee direction. As Bigger, As Smaller In the future, Enterprise will not take over all process flow, but focus only core competence and combined different companies with own-expertise in different domain. Therefore, Enterprise can make a quick and correct response to Market, and still keep big scale competition. Two Trends cause Information Flow is necessary ---- Diverse department to handle complicated environment Cut non core competence and outsourcing. Optimization is not strategy, Differentiation is. Increase business efficiency can be duplicated easily by competitor. Only differentiation can generate unique value to customer. Good strategy is created approach to differentiation. Strategy should exist i