[英语学习]verbal communication.pptVIP

A memo is a hard-copy document. It is used for communicating inside an organization, usually short. A memo contains “to,” “from,” “date,” “subject,” “heading,” “message,” “complimentary,” and “signature” sections. 3.2 Business Memos商务便函 A “to” section containing the name of the receiver. A “From” section containing the name of the sender. A “date” section. Make a distinction between the British and American date system, write the month as a word or an abbreviation. A Subject heading. It must be brief and clear. The message. It should contain the purpose of the memo, a problem and its solution. Memos Should Have Following Sections and Content: MEMO??????????????? To: Project Planning Dept.?????????? From: General Manager Date: Jan 5??????????????????? ??? Subject: Aqua Warm BV I have looked though our records of the work that we did at Perfecta Ltd. The heating system was checked three times before it was turned on. We are absolutely sure that explosion is not our responsibility. I suggest, therefore, that Perfecta writes to Aqua Warm to claim compensation. Please write to Perfecta (address: 61 Bath Road, Worester, England WR 5 3AB) and explain our position. Example: In a report, we’re supposed to report, not embroider or influence. Just state the facts, nothing but the facts. The best reports are written in a style that is clear with a logical structure which is easy to follow, and is concise and comes to the point. Types: general business report, business plan, business proposal, project review, project report, and others. 3.3 Business Report Confirm exactly what the client wants. Determine what type of report is required. Conduct the initial research. Write the table of contents first. Carry out additional researches. Techniques or tips: The End!Thanks! 跨文化交际之言语交际 Communication Between Cultures: Verbal Communication Verbal Communication 言语交际 Verbal communication refers to the communication that is carried out either in oral or in