BSColCGBSCoverviewonedayEN幻灯片.ppt

?2004 Balanced Scorecard Collaborative Pty Ltd ? BSC Review Meeting The BSC Project Manager plays a vital role in coordinating the meeting preparation steps highlighted above. This individual should feel comfortable interacting with participants to ensure they have prepared adequately for the BSC review meeting. Balanced Scorecard Report, November/December 2003, “The How-To’s of BSC Reporting: Part II,” by Kent D. Smack. Module 8: Getting to First Report BSC Review Meeting (Continued) Balanced Scorecard Report, November/December 2000, “How to Conduct a Balanced Scorecard Review to Create Strategic Alignment,” by Bob Paladino. Module 8: Getting to First Report BSC Review Meeting (Continued) Another consideration in the BSC review meeting is that with the rigors of the process, as well as the rest of management’s responsibilities, you must make the best use of their time. You must help them focus their decision-making around strategic issues as opposed to tactical issues, implications, and reviewing past performance. Non-strategic issues should be moved as much as possible outside the BSC review meetings. The illustration below reflects this shift. The leader of the unit is critical in making this shift a reality. There are times when executive coaching may be required before this shift can take place. Module 8: Getting to First Report BSC Review Meeting (Continued)  Following the BSC review meeting, it is essential for team members to communicate: Overall progress update on executing strategy Changes to the strategy map High-level measures data Initiative progress update New initiatives Other action items Strategy is dynamic and will need to be updated on the strategy map. After you see a trend in the strategy that is not accurately reflected on the map, reserve a semiannual or annual meeting to refresh the strategy map. Because strategy is executed at all levels within an organisation