[高等教育]第四章 询盘管理和网上洽谈.pptVIP

第四章目录 4.1 询盘管理 4.2 TradeManager 4.1 询盘管理 4.1.1 询盘处理流程 4.1.2 设置询盘过滤 4.1.3 询盘处理技巧  询盘处理 询盘分配 询盘回复(模版) 转化为客户 询盘管理入口 设置询盘分配 询盘处理流程 询盘对应的客户是新客户时需要转化为客户 新增过滤名单 浏览、编辑过滤名单 询盘处理技巧 分析询盘价值 询盘是否正规 －－公司名称能通过互联网查到吗？ 询盘是否具体明确－－数量、颜色、规格、交货时间、包装、付款方式等 联系方式是否详尽－－公司名称，电话，传真，邮箱，地址，网址，联系人，职务 回复询盘技巧 标题 称呼、联络方式 第一句话重要性 公司介绍和产品介绍 诚意 思 考 如何处理这样一个询盘? Im interested with your products. Please send me your price-list with photos. Best regards Michael 回盘范例一： ( No subject ) 　　Hello Glad to receive your enquiry. According to your enquiry I do not know which style you need because we have so many types showing on the internet,can you please let me know the detailed model according to our website ？ 　 Looking forward to hearing from you soon.　　 Rgds Mr. X /Sales manager Opening Sentences Thank you for your Oct. 18 enquiry we received via Alibaba and your interest in our products. The Body Regarding your enquiry on mobile handsets, as no details about the interested model given, I ‘d like to introduce our main models and quote accordingly for your reference… Better Way- Who am I？ Our company is one of the leading mobile phone manufacturers in China, being in this field for over 10 years，we have successfully exported to… . We can specially offer … compared with our competitors… Closing Sentence Thanks again for your interest. If there is anything further I can do for you , pls do not hesitate to let me know. Looking forward to hearing from you and working　together with you in the near future. 4.2 TradeManager 4.2.1 TradeManager简介 4.2.2 TradeManager的功能介绍 TradeManager简介 For buyer(买家) Control your trade communications(控制贸易谈判) Get product information fast (快速获知产品信息) Conference in real time (实时沟通) Manage your trade records (管理贸易记录) For supplier(卖家) Find buyers in a mouse click. (快速寻找买家) Conference in real time (实时沟通) Manage your trade records (管理贸易记录) Get product