新视野大学英语读写教程第二册Unit3Rich.ppt

课文 技巧 Back N H C E A simple and common method used by many consumers is to [3] _________ directly to the store manager. In general, the “higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s [4] _____, assuming he or she has a just claim. complain favor advise favor court specific firmly approval rather complain records faithfully however responsible accessible acceptable constrain 听力理解 随 笔 课文 技巧 Back N H C E Consumers should complain in pe