[企业管理]Team_January_2013-stan.pptVIP

The ear for...: Facts: What is the factual content of the message? Self-Revelation: What does the sender reveal about himself? Relationship: How is the sender talking to me? How is the relationship between us? Appeal: What am I supposed to do, feel or think? Team seminar GuangZhou, China January 2013 Contents Definition: what is a team Team phases, team roles, team types Characteristics of effective and successful teams All about effective communication Team leading Team commandments Tips for teams Definition A team is a small group of people whose skills and abilities com