酒店管理英语听说教程Unit21_Orientation教材教学课件.pptVIP

《酒店管理英语听说教程》;Unit 21 Orientation;Part A Phonetics: Connected Speech语流—Loss of Plosion and Incomplete Plosion失去爆破和不完全爆破;Part B Listening In: Advice from the Experts;1. M: I haven’t seen Lily all day. W: I think she’s upset because her boyfriend isn’t coming to the dinner tonight. Q: What is matter with Lily? A. She feels bad. 2. M: Did you have a good time at the party last Saturday? W: Oh, I danced almost all night. Q: What does the woman mean? C. She enjoyed herself at the party. 3. M: Taking a walk everyday is good for our health, especially when the weather is fine. W: I couldn’t agree more! Q: What does the woman mean? C. She agrees with the man. ;4. M: Does Jane Hunter live here? I have a letter for her, but her name is not on the mailbox. W: Yes. She lives under us on the second floor. Q: What is the man’s occupation? B. A postman. 5. M: What does your wife do in her spare time? W: Well, she goes to the cinema every two weeks, and to the theater once a month. Q: How often does the man’s wife go to the cinema? B. Twice in a month. ;Part B Listening In: Advice from the Experts;Customer: I’m afraid I have a complaint to make. Manager: Oh, dear. Please take a seat. Customer: I’m sorry to say the bill you sent me was incorrect. Manager: Incorrect, madam? That’s very strange. Customer: Yes, I know, and what’s more, this isn’t the first time. Manager: Really, madam? I find it hard to believe. Customer: Look, it’s happened five or six times in the past three months. Manager: Ah. Well, I must apologize, madam. It’s the new computer. Customer: Well, don’t you think it’s about time you got it working properly? It’s most inconvenient. Manager: I agree entirely. I’m awfully sorry about it. I assure you it won’t happen again.;6. What was the woman complaining about? C. Incorrect bills were sent to her now and then. 7. Why did the same kind of mistakes occur again and again? C. The new computer was not working pro