管理变革的战略与方法（课件PPT） Strategies and Approaches for Managing Change.ppt

下载文档 降价啦

16
0
约1.45万字
约 43页
2018-03-10 发布于江西
举报
版权申诉
保障服务

管理变革的战略与方法（课件PPT） Strategies and Approaches for Managing Change.ppt

1、本文档共43页，可阅读全部内容。
2、原创力文档（book118）网站文档一经付费（服务费），不意味着购买了该文档的版权，仅供个人/单位学习、研究之用，不得用于商业用途，未经授权，严禁复制、发行、汇编、翻译或者网络传播等，侵权必究。
3、本站所有内容均由合作方或网友上传，本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺！文档内容仅供研究参考，付费前请自行鉴别。如您付费，意味着您自己接受本站规则且自行承担风险，本站不退款、不进行额外附加服务；查看《如何避免下载的几个坑》。如果您已付费下载过本站文档，您可以点击这里二次下载。
4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等，请点击“版权申诉”（推荐），也可以打举报电话：400-050-0827(电话支持时间：9:00-18:30)。

管理变革的战略与方法（课件PPT） Strategies and Approaches for Managing Change

Strategies and ApproachesforManaging ChangeDoug Webster, Ph.D.May 3, 2006 Outline Facing a Common Challenge: Change Defining the Challenge Designing an Integrated Change Framework Applying the Integrated Change Framework Why We Are Here Similarities Everyone here is present because they face change Every speaker has talked about facing change Differences Change may be forcing itself upon you, or you may be proactively getting in front of coming change You may be leading efforts to change, advising others on how to change, or working as a team member to implement change The Bottom Line In any case, Change is a common denominator among all of us. How is the Public Sector Changing:A 1996 perspective The Organization for Economic Cooperation and Developments (OECD) first ministerial-level meeting on public management held in 1996 In her summary report, the meeting chair stated that most of the 24 member governments were facing the same fundamental pressures for change, including: Global economy Dissatisfied citizens Fiscal crisis A 1995 Perspective (continued) And that most governments were responding in similar ways: Decentralization of authority and delegation of responsibilities to lower levels of government Questioning what government should both do and pay for, what it should pay for but not do, and what it should neither do nor pay for Downsizing public service and privatization of activities Consideration of more cost-effective ways of delivering services, such as contracting out and user charges Customer orientation; quality standards for public services Benchmarking and measuring performance, and Reforms designed to simplify regulation and reduce its costs What Has Changed in Ten Years? What have we learned in the past two days? The Challenge of Change While we all face change, the track record of successfully implementing change is poor Various sources claim from 70-90% of project fail to meet expectations Personal experience of most people supports