酒店情景英语chapter 14 Regular Services in guest Rooms.pptVIP

Chapter 14 Regular Services in Guest Rooms Part I Dialogues Part II Vocabulary Study Part III Listening and Speaking Part IV Practical Writing Part V Feature Reading Dialogue 1 Cleaning the Guest Room Dialogue 2 Wake-up Call Service Dialogue 3 Arranging an Extra Bed Dialogue 4 Various Services in Guest Room Vocabulary Study 1. Functional Sentences 2. Answer the following questions Exercise 1: Listen to the short dialogues. Fill in the blanks. Then practice with your partner. Exercise 2: Listen and fill in the missing information. Exercise 3:Listen and fill in the blanks. Exercise 4: Complete the dialogue orally with the Chinese prompts. Exercise 5: Role Play Hotel Services Exercise 1:choose from below an appropriate Chinese to match each equivalent in the passage. Exercise 2: Multiple Choice. Dialogue 1 Staff: Good morning, what can I ,madam? Guest: I’m Mary, Room 130.Can you change a room for me? It’s too nosy. I was woken up several times last night. Staff: I’m sorry,Room 130 is at the end of the corridor. It’s prone to noise. We will take some measures. But I’m sorry ;we haven’t any now. I’ll let you know when one is. Guest: Anyhow, I’d like to change my room. Dialogue 2 Guest: Hello. I’d like to know if I can have an extra room for two nights. You know, my daughter is coming to join us for the weekend. We are going to visit some places in Beijing. Staff: if we have any room available, madam. Just a minute, please. Eh,…I’m sorry that wefor the weekend. Guest: Oh, that’s too bad. But can you put up an extra bed in my room then, a kind of roll-away? Staff: Yes, madam. But I’m afraid I have to getof the Front Office first. Dialogue 3 Staff: Good morning, Mrs. White. Is there anything for you? Guest: I hope so. I’m going to hold a birthday party for my daughter tomorrow evening and I wander if you