do bedsider family planning mobile text message and e-mail reminders increase kept appointments and contraceptive coverage:(床边计划生育做手机短信和电子邮件提醒增加保存预约和避孕报道).pdfVIP
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do bedsider family planning mobile text message and e-mail reminders increase kept appointments and contraceptive coverage:(床边计划生育做手机短信和电子邮件提醒增加保存预约和避孕报道)
Womens Health Issues xxx-xx (2017) 1–6
Original article
Do Bedsider Family Planning Mobile Text Message and E-mail
Reminders Increase Kept Appointments and Contraceptive
Coverage?
* 1
Heike Thiel de Bocanegra, PhD, MPH , Mary Bradsberry, Carrie Lewis, MPH ,
Fran Maguire, MPH 2
Bixby Center for Global Reproductive Health, Department of Obstetrics, Gynecology and Reproductive Sciences, University of California, San
Francisco, San Francisco, California
Article history: Received 30 April 2016; Received in revised form 22 January 2017; Accepted 2 February 2017
a b s t r a c t
Objective: To determine whether Bedsider text message and e-mail reminders increase family planning contraceptive
continuation and appointment rates.
Material and Methods: We trained staff at three high-volume Family Planning, Access, Care, and Treatment (Family PACT)
clinics to enroll women through a special portal to receive text message or e-mail reminders for contraceptive refills and
clinic appointments. Women were matched by contraceptive method, time frame of index visit, age group, and language
preference to Family PACT clients at comparison sites that did not use the Bedsider program. Family PACT claims data
was used to assess the contraceptive coverage of Bedsider and comparison women over 12 months. We assessed dif-
ferences in contraceptive coverage between the two groups using McNemar’s test of matched comparisons. Clinic re-
cords from one clinic were available to assess impact on kept appointment rates.
Results: Of the 488 women enrolled, 370 had a claim for a hormonal method (oral
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