司 仓库管理系统.ppt

Internet-based Data Envelopment Analysis for Warehousing Outline The problem The current solution The need A new solution How it works Internet deployment and results to date Future directions Performance Assessment How well are you performing? Do you have opportunities to improve? Warehouse Operations Receiving Function (inbound) Unload Inspect Put Away Storage Function Shipping Function (order fulfillment) Load Pack Order Pick Storage Function Storage Function Single Factor Productivity Metrics Productivity = Traditional Performance Metrics Fill rate Inventory turns Lines/hour Orders/hour $/line $/order Work ok when Requirements are not changing Technology is not changing Competition is not changing It’s very hard to interpret a single factor productivity metric when the environment is subject to rapid change in products, customer requirements, technology, or competition. Benchmarking Relative performance level {Best (effective) practices} INPUTS OUTPUTS System-oriented Performance Measure The Need Resources Services Activities Total Factor Productivity? Can’t solve the pricing problem INPUTS OUTPUTS ONE PERFORMANCE INDEX Data Envelopment Analysis Resources Services Activities System-based assessment method Resources: capital, labor, overhead Activities: inbound, order fulfillment Services: lines/qty shipped, fill rate, etc Compare to other warehouses All other warehouses All other warehouses in your industry All other warehouses in your company Your warehouse in the past Production Function Theoryfor one input, one output Resource/Input Production/Output System Efficiency Concept Resource/Input Production/Output O B A System efficiency of warehouse B is the ratio OA OB DEA Model: Charnes, Cooper, and Rhodes Constant Returns to Scale Data Envelopment Analysis Allows us to consider multiple “inputs” Allows us to consider multiple “outputs” Determines the reference point on the production function by constructing a hypothetical “best practices” warehouse usi