国际人力资源管理英语版.docVIP

Chapter 1: Introduction: Human Resource Management:Gaining a Competitive Advantage Introduction The key role that human resource management (HRM) plays in determining the survival, effectiveness, and competitiveness of businesses. Competitiveness refers to a company’s ability to maintain and gain market share in its industry. Human resource management (HRM ) refers to the policies, practices, and systems that influence employee’s behavior, attitudes, and performance. Many companies refer to HRM as involving “people practices.” The role of HRM has evolved over time. Strategic Partner One of the most important roles that HRM can play today is that of a strategic partner. Aligning HRM strategies to business strategies is important to help the company execute its business strategy. Administrative Expert Playing the role of administrative expert requires designing and delivering efficient and effective HRM systems, processes, and practices. These include systems for selection, training, developing, appraising, and rewarding employees. Employee Advocate The employee advocate role entails managing the commitment and contributions of employees. No matter how skilled workers may be,I f they are alienated or angry,t hey will not contribute their efforts to the firm’s success, nor will they stay with the firm for long. Thus the role of employee advocate is of great importance for firms seeking to gain competitive advantage through people. Change Agent The final role, change agent, requires that HRM help transform organization to meet the new competitive conditions. In today’s fast-changing competitive world, firms need to both constantly change and develop a capacity for change. HR managers must help identify and manage processes for change. How Is the HRM Function Changing? Outsourcing of the administrative role has occurred. Outsourcing refers to the practice of having another company (a vendor, third-party provider, or consultant) provide services. Cha