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Logistics
25
2018
The annual report on the world’s most valuable logistics brands
March 2018
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Foreword.
What is the purpose of a strong brand: to attract customers, to build loyalty, to motivate
staff? All true, but for a commercial brand at least, the first answer must always be ‘to
make money’.
Huge investments are made in the design, launch, and ongoing promotion of brands.
Given their potential financial value, this makes sense. Unfortunately, most
organisations fail to go beyond that, missing huge opportunities to effectively make
use of what are often their most important assets. Monitoring of brand performance
should be the next step, but is often sporadic. Where it does take place, it frequently
lacks financial rigour and is heavily reliant on qualitative measures, poorly understood
by non-marketers.
David Haigh As a result, marketing teams struggle to communicate the value of their work and
CEO, Brand Finance boards then underestimate the significance of their brands to the business. Sceptical
finance teams, unconvinced by what they perceive as marketing mumbo jumbo, may
fail to agree necessary investments. What marketing spend there is, can end up poorly
directed as marketers are left to operate with insufficient financial guidance or
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