国际人力资源大题.doc

名词解释： Job Design :define the way work will be performed and tasks required in a given job. Downsizing : is the planned elimination of large numbers of personnel designed to enhance organizational competitiveness. Personnel Selection: the process through which organizations make decisions about who will or will not be allowed to join the organization. Content Validation: is a test-validation strategy performed by demonstrating that the items,questions,or problems posed by a test are a representative sample of the kinds of situations or problems that occur on the job. Continuous learning: requires employees to understand the entire work process,expects them to acquire and apply new skills,and share what they have learned. Training: is a planned effort by a company to facilitate the learning of employees. Learning management system: a computer application that automates the administration,development,and delivery of training programs. Self-efficacy: is the employees’ belief that they can successfully learn the content of the training program. On the job training: refers to training methods in which a person with job experience and skill guides trainees in practicing job skills at the workplace. Total Quality Management(TQM): is a company-wide effort to continuously improve the ways peoples,machines and systems accomplish work. Human resource management: the policies,practices,and systems that influence employees’ behavior,attitudes,and performance. 简答题 管理多样化员工，经理做什么？ To successfully manage a diverse workforce,managers must develop a new set of skills including: Communicate,coach and develop employees from a variety of backgrounds. 2.Provide performance feedback that is based on objective outcomes. 3.Create a work environment that makes it comfortable for employees of all backgrounds to be creative and innovative. 4.Recognize and respond to generational issues. 什么是Job Specification，它包括什么？ Job Specification:a list of the knowledge,skills,abilities,and other charact