行为能力面试技巧_PPT_20120816.ppt

L I S T E N 倾听 E V A L U A T E 琢磨 L I S T E N 倾听 L I S T E N 倾听 PLAN R E P L Y 盘算 如何 回答 RE- HEARSE R E P L Y 演练 回答 L I S T E N 倾听 26 LISTENING PROCESS 倾听过程 CLOSING THE INTERVIEW 结束面试 Give the candidate the opportunity to ask questions 给候选人提问的机会 Check that they are still interested 确定他们仍然充满兴趣 Let them know the next stage is 让他们知道下一步将要进行什么 Thank them for coming 感谢他们前来面试 Be careful to leave a good impression 注意要留下一个好的印象 Walk him/her out 送他/她出门 26.2 THE THEORY OF BEHAVIOURAL INTERVIEWING行为面试的理论Session 4第四部分 27+ THE THEORY OF BEHAVIOURAL INTERVIEWING行为面试的理论 Objectives 课程目标 By the end of this session you will be able to 本章节结束时，你将能够: Explain the theory behind Behavioural Interviewing 解释行为面试所包含的理论 Explain how to read the “Monitor” 解释如何了解“防备心理控制器” Give examples of suitable questions to use in each area for discussion 举出每个部分所用到的合适的问题例子以供讨论。 27 Behavioural Interviewing 行为面试 Behavioural Interviewing means... 行为面试包括 ? Gathering relevant information in predetermined areas 为预定的领域收集相关信息 ? Getting the applicant to talk about themselves 请面试者谈谈他/她们自己 ? Collecting details of actual past performance 收集面试者真实的以往工作表现 28 The Inertia Model 惯性模式 Behaviour 行为 Time 时间 Old Job 以往的工作 New Job 新工作 29 Semantic 语义式： “Champagne” “香槟酒” Episodic 情节式: Two Types of Memory 两种记忆模式 30 Semantic V‘s Episodic 语义式与情节式 What do you think of your present job? 你认为你目前的工作怎么样？ What was your worst moment at ...? 你最糟糕的时候是在……? Why do you want to work for us? 你为什么想为我们工作? Where were you when you decided to apply to us?